Wholesale Info

We work to get out every order within 3-5 business days. Processing
times vary during holidays (October/Halloween, Black Friday &
Christmas are high sale volume times.) Current processing times will always be listed on our website banner. These times can change a bit during high order volumes.During the Summer Months- We do not ship out on Thurs-Sat to
prevent your candles from melting in a hot warehouse/mail truck. We aim
to ship out every order by Monday & Tuesday, Wednesday is the absolute latest.Mon-Weds. are our shipping days for the summer time. Fall/Winter- We ship orders out Monday-Thursday. Orders placed over the weekend will go out the next following week.

We are a small business & a VERY small team. Everything is done
by hand-- designing the labels, creating the actual candle itself,
& packaging each and every order. We want each batch to perform
their best, so we strive to maintain that standard with each batch. We
appreciate all of your support! We make things from the heart for you
and yours!

We offer flat rate on candle shipping
for domestic orders. (Shipping cost is all determined by the weight of
the package and the location it is going to.) Candles have their own
flat rate, perfume oils have their own, so on and so forth.) We use USPS
priority mail labels for almost all of our orders. (Priority mail,
moves the quickest through the mailing system, so 9 times out of 10, you
will get your package in 2-3 business days from the day it's sent out
and scanned.) USPS shipping is high,especially priority&these prices continue to increase every year. :( Our candles are also in glass jars which make them heavy packages. The weight of the package determines the costs of the shipping.  We
want to make sure your candles do not melt or break in transit so we
take extra care packing each order and ship them priority to keep them
moving a long so they will not spend days in a warehouse.Please
understand, shipping costs are out of our control & we are a VERY
small business and it can become costly buying supplies, selling online,
taxes and shipping. We promise, our candles are worth it! 

We print shipping labels in bulk at the beginning of each week. We also pack your order well so it will have a safe journey to you!If you received an email that says your package hasshipped,but does not have a current scan,this either meanswe are still fulfilling your order OR the post office has it, but has not scanned it in yet(If this
is the case, your package is on the way - It's just the post office
hasn't scanned it in but will scan it when it delivers. Weird, I know,
but the post office does whatthey feelis most efficient to get orders out in a timely manner. We haveour own timeframeof when we get orders packed up and picked up by our mailman (usually within 3-5 business days but be sure to refer to our current processing times in the banner at the top of our website - Halloween, Christmas, Black Friday are high order volume times.We unfortunately do not have control over the USPS timeframe or any delays they maybe having.We have the same exact information on your tracking as you do. We promise we have your orders out withinourcurrent processing time frames. 

We are a small team but we make A LOT of
candles daily! When things sell out, we try our very best to restock
regularly! But as a small batch company, everything is handmade and we
can sell out very quickly - especially best sellers, Halloween, etc. and
with the pandemic, supply shipments sometimes can be delayed, our
suppliers are out of stock and we currently don't have the oils on
hand.  If you've had your eye on something that is out of stock - we
have email restock notifications set up on the website! You can enter
your email to be notified as soon as the product is back in stock! Please note: if the item sells out again after you received your email, you will have to resign back up for the next notification.

Absolutely. We love animals and our team at Lunar Light Co. are all pet owners.We use waxes, oils, and other ingredients from trusted sources. These ingredients havenot been tested on animals and containno animal products & absolutely never will! 

All of the ingredients we use in our creations are made/grown/sourced
here in the United States. We love to support local businesses always.
So not only are you supporting our small business, but you are
supporting many small business since this is where we source many of our
supplies, ingredients, and materials from! Our fragrances and
ingredients are free from harsh synthetic chemicals that are commonly
found in big brand cosmetics, candles, and perfumes.  With health and
quality in mind, we use only premium grade fragrances and ingredients
from trusted sources.  

Yes, our candle scents perform extremely well.
It is recommended that when you first
burn your  candle, to allow the wax to melt to the edges of the jar and
to burn for at least 2 hours (but no more than 4 hours at a time) this
first 2 hour burn will "unlock" the full scent throw and also will
create a "memory" so your candle will not tunnel.
Cold Throw is the candle scent strength
when it is unlit. Hot throw is the scent strength when lit. We like
unique strong scents & we only use premium grade fragrance oils we
blend ourselves for excellent throws.

Yes our candles burn clean! See black soot
around your jar? Problem is you're either not trimming your wick before
each burn or letting it burn too long (4 hours or more!) It is important
to trim your wick around 1/4" for a clean and longer (yes this will get
the most life out of your candle as well!) burn!

Yes, we do! If you would like to carry our products in your store,
reach out to us in our contact form or send us over an email (use the
contact form at the bottom of this page). We would love to work with
you! 

Yes! We encourage recycling our candles. There are many ways you can do
this. Our favorite is repurposing them into succulent/small plant jars!
You can also use them for storage of makeup brushes or hair ties or
clips! To clean your jars, carefully boil some water and once it boils,
pour into the jar carefully. The remaining wax will start to bubble up.
Let it cool for a couple hours and you should see a wax disc that has
harden on top of the jar. You can pop that out and pop into a wax warmer
to use up the remainder of your wax. Clean out with soapy warm water
and remove the wick tab and you're good to go! (Speaking of recycling, we also recycle packing material from our suppliers and use eco friendly peanuts that dissolve in water! )